Paperbark Tents

Amendments, Cancellations, Credits and Refunds Policy
At any time, changes to dates, cancellations, refunds or credits applied to reservations will incur an Administration Fee of $30.00.

Off Peak Periods (includes dates outside of all QLD School Holidays, Public Holidays and Long Weekends)
Cancellations and Refunds notice:
Within 14 days of arrival no refund is provided, however a change of date or 6 month credit will be offered, with the Administration Fee payable. Credits remain non-refundable, and no refunds are provided if your new dates of stay are of shorter duration.
15 + days advance notice, a full refund will be provided, less the Administration Fee.

Peak Periods (includes Fridays, Saturdays, all QLD School Holidays, Public Holidays and Long Weekends)
Cancellations and Refunds notice:
Within 30 days of arrival no refund is provided, however a change of date or 6 month credit will be offered, with the Administration Fee payable. Credits remain non-refundable, and no refunds are provided if your new dates of stay are of shorter duration.
31 + days advance notice, a full refund will be provided, less the Administration Fee.

Habitat Noosa will not refund any part of the amount paid in case of your delayed arrival or early departure or if fewer campers than booked occupy the camp site.

No refunds will be provided outside of the policy due to bad weather or other natural events outside of the control of Habitat Noosa. We are based inside a designated National Park and we have no control over where water may flow or remain during and after rainfall. We have made an effort to provide a fair description of our various camping areas which are the responsibility of the camper to ensure they have the right campsite, using the right selection of camping equipment for the right weather conditions. Habitat Noosa take no responsibility for the incorrect campsite being used with the incorrect equipment with the incorrect weather conditions.

Credit Card Transaction Fees:
Should you cancel a booking within the applicable refund time period, please note that credit card transactions fees are non-refundable.

Please contact your travel insurance provider to purchase adequate travel insurance to cover the cancellation fees due unforeseen circumstances such as medical, extreme weather conditions, travel related restrictions etc.